Contact us

Thank you for visiting CNECNY.

If you have any questions about our products, orders, payments, shipping, delivery, returns, refunds, or other customer service matters, please contact us using the information below.

Customer Service

Email: service@cnecny.com
Phone: +86 17819507591

When contacting us about an existing order, please include your order number and the email address used to place the order, if available. Providing relevant details may help us review your inquiry more efficiently.

Business Information

Website: CNECNY
Legal Company Name: Wuhan Mangguo Jinfu Digital Technology Co., Ltd.
Unified Social Credit Code: 91420103MAC2HA4P04

Customer Service Inquiries

You may contact us regarding matters including:

Product information and availability
Order status
Payment questions
Shipping and delivery
Order cancellations
Returns and refunds
Damaged, defective, or incorrect items
Website or account-related questions
Other general customer service matters

We aim to review and respond to customer inquiries as promptly as reasonably possible. Response times may vary depending on the nature of the inquiry and the volume of requests received.

For matters involving returns, refunds, cancellations, or delivery issues, please also refer to the applicable policies published on our website, as those policies form part of the terms applicable to your purchase.

Email: service@cnecny.com
Phone: +86 17819507591