Privacy Policy
Privacy Policy
Last Updated: September 23, 2026
This Privacy Policy describes how CNECNY, operated by Novus Commerce Inc (“CNECNY,” “we,” “us,” or “our”), collects, uses, discloses, and protects information when you visit our website, purchase our products, communicate with us, or otherwise use our services.
By using our website, you acknowledge the practices described in this Privacy Policy. Where required by applicable law, we will obtain your consent before collecting or processing certain personal information.
1. Information We Collect
Depending on how you interact with CNECNY, we may collect the following categories of information.
Information You Provide to Us
When you place an order, contact us, create or use an account where available, or otherwise interact with our website, you may provide information such as:
- Name
- Email address
- Telephone number
- Billing and shipping address
- Order and transaction information
- Products purchased, viewed, or added to your cart
- Communications you send to our customer service team
- Other information you voluntarily provide to us
Payment information may be processed by payment service providers used to complete your transaction. We do not claim to directly store complete payment-card information when it is processed directly by such third-party payment providers.
Information Collected Automatically
When you access or use our website, certain information may be collected automatically through cookies, pixels, scripts, log files, and similar technologies, including:
- IP address
- Browser type and version
- Device type and operating system
- Language and general location information
- Referring and exit pages
- Pages and products viewed
- Search and browsing activity on our website
- Shopping-cart and checkout activity
- Date and time of visits
- Advertising and device identifiers, where applicable
- Information about interactions with advertisements and our website
The exact information collected may depend on your device, browser settings, consent choices, and the technologies enabled on our website.
2. How We Use Your Information
We may use personal information for purposes including:
- Processing and fulfilling orders
- Processing transactions and facilitating payments
- Providing shipping and delivery services
- Communicating with you regarding your orders
- Providing customer support
- Processing returns, cancellations, and refunds
- Maintaining and improving our website and services
- Understanding how customers interact with our website
- Measuring website and advertising performance
- Detecting and preventing fraud, misuse, and security incidents
- Personalizing content or advertising where permitted by applicable law
- Complying with legal, tax, accounting, regulatory, and contractual obligations
- Establishing, exercising, or defending legal claims
Where applicable law requires a particular legal basis for processing, we process personal information based on an appropriate basis, which may include performance of a contract, compliance with a legal obligation, our legitimate interests, or your consent.
3. Cookies and Similar Technologies
We and service providers working with us may use cookies, pixels, scripts, APIs, and similar technologies to operate our website, remember preferences, understand website usage, measure advertising effectiveness, prevent fraud, and, where permitted, provide or measure personalized or interest-based advertising.
Some cookies and technologies may be necessary for the website to function. Others, including certain analytics or advertising technologies, may be optional depending on applicable law.
Where required by law, we will request your consent before using non-essential cookies or similar technologies. You may be able to manage your choices through the cookie banner or privacy controls available on our website and through your browser or device settings.
Withdrawing consent does not affect the lawfulness of processing carried out before consent was withdrawn.
4. Advertising and AppLovin
We may work with third-party advertising and measurement providers, including AppLovin, to advertise our products, measure advertising performance, understand interactions with advertisements, and improve our marketing activities.
If AppLovin technologies such as pixels, cookies, APIs, scripts, or similar integrations are enabled on our website, information relating to your interaction with our website and advertisements may be collected, processed, or shared with AppLovin for advertising and related purposes. Depending on the integration and your privacy choices, this may include device and browser information, IP address, advertising identifiers, browsing or shopping events, products viewed or considered, purchase-related events, and information about interactions with advertisements.
AppLovin may use information for purposes such as providing and measuring advertising services, analytics and reporting, improving its advertising services and technologies, and, where permitted by applicable law and your choices, interest-based advertising.
Where required by applicable law, we will obtain the necessary consent before AppLovin advertising technologies collect or process information for these purposes and will respect applicable privacy choices and opt-out signals.
For more information about AppLovin’s collection and use of your information visit:
AppLovin Privacy Policy
AppLovin's current e-commerce privacy disclosure specifically states that its services may receive shopping browsing events, search history, products purchased or considered, purchasing history and, depending on the merchant integration, certain contact/location information.
5. How We Disclose Personal Information
We may disclose personal information when reasonably necessary to operate our business and provide our services, including to:
Service Providers. We may provide information to companies that perform services on our behalf, such as website hosting, payment processing, order processing, customer support, analytics, fraud prevention, and IT services.
Shipping and Fulfillment Providers. We may provide information such as your name, shipping address, telephone number, and relevant order information to parties involved in fulfilling and delivering your order.
Advertising and Analytics Providers. Subject to applicable law and your privacy choices, we may provide or make information available to advertising and measurement providers, including AppLovin, for advertising, analytics, attribution, measurement, and related purposes.
Legal and Regulatory Purposes. We may disclose information where reasonably necessary to comply with applicable law, legal process, court orders, or lawful requests from governmental authorities, or to protect our legal rights and the rights and safety of others.
Business Transactions. Information may be disclosed or transferred as part of a merger, acquisition, financing, restructuring, sale of assets, or similar corporate transaction, subject to applicable legal requirements.
We do not authorize third parties to use information we provide to them for purposes inconsistent with applicable agreements, this Privacy Policy, or applicable law.
6. Your Privacy Choices and Rights
Depending on where you live, applicable privacy laws may provide you with certain rights regarding your personal information. These rights may include the right to:
- Request access to personal information we maintain about you
- Request correction of inaccurate personal information
- Request deletion of certain personal information
- Request information about how personal information is processed or disclosed
- Withdraw consent where processing is based on consent
- Object to or restrict certain processing where applicable
- Opt out of certain targeted or interest-based advertising
- Opt out of the sale or sharing of personal information where such rights are provided by applicable law
- Exercise other privacy rights available under applicable law
These rights are not absolute and may be subject to legal exceptions.
To submit a privacy request, contact us at
.
We may need to verify your identity before completing certain requests. We will not unlawfully discriminate against you for exercising applicable privacy rights.
7. Advertising Opt-Out and Privacy Signals
Where required by applicable law, we will provide mechanisms for users to manage applicable advertising and tracking choices.
We will also process legally recognized browser- or device-based privacy signals where required by applicable law and where those signals apply to our processing.
Changing advertising preferences generally does not mean that you will stop seeing advertisements. Instead, the advertisements you receive may be less personalized.
AppLovin specifically requires advertisers using its services to respect applicable end-user or device privacy choices and opt-out signals.
8. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting information over the Internet or method of electronic storage can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security.
9. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to fulfill orders, provide customer service, maintain appropriate business and transaction records, comply with legal and regulatory obligations, resolve disputes, prevent fraud, and enforce our agreements.
Retention periods may vary depending on the type of information, the purpose for which it was collected, and applicable legal requirements.
When personal information is no longer reasonably required, we may delete, anonymize, or otherwise dispose of it in accordance with applicable law.
10. International Data Transfers
Because we operate an online business and may use service providers located in different jurisdictions, personal information may be processed in countries or regions other than the country in which you reside.
Where required by applicable law, we take appropriate measures regarding international transfers of personal information.
11. Children's Privacy
Our website and services are intended for a general audience and are not directed to children as defined under applicable privacy laws.
We do not knowingly use AppLovin advertising integrations in connection with individuals who qualify as children under applicable law, nor do we knowingly provide children's personal information to AppLovin.
If we learn that we have collected personal information from a child in circumstances prohibited by applicable law, we will take appropriate steps to delete or otherwise address that information.
This is particularly important for your AppLovin integration because AppLovin's current advertiser privacy guidance expressly prohibits using its integrations in connection with a person who qualifies as a child under applicable law or providing children's data to AppLovin.
12. Third-Party Websites and Services
Our website may contain links to third-party websites or use services provided by third parties.
Those third parties may have their own privacy policies and data practices. This Privacy Policy does not control the independent privacy practices of third parties, and we encourage you to review their applicable privacy notices before providing information to them.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business practices, technologies, legal requirements, or services.
When we update this Privacy Policy, we will revise the “Last Updated” date at the top of this page. Where required by applicable law, we will provide additional notice or obtain consent regarding material changes.
We encourage you to review this Privacy Policy periodically.
14. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or wish to exercise an applicable privacy right, please contact us:
Website: CNECNY
Legal Company Name: Novus Commerce Inc
EIN: 42-4737034
Email: